This page is for out-of hours emergencies for properties managed by Athelstans.
If your property is not managed by Athelstans, please contact your landlord directly.
When to use this emergency route
Our out-of-hours emergency route is available:
Monday to Friday from 17.00 to 08.30
Weekends
Bank Holidays
Over the festive closure period
Before you continue
Our emergency route should only be used for serious issues that cannot safely wait until the office reopens.
Please use this emergency route for:
a serious water leak
total loss of electrics
an insecure property
fire, flood or immediate safety risk
serious damage that is actively getting worse
another issue causing immediate danger or serious risk to the property
Emergency help
If your issue is a genuine out-of-hours emergency and cannot safely wait, please continue below.
If there is an immediate risk to life, please call the emergency services.
